Caregiver Assistance Program


What Keeps You Up at Night? If you are feeling anxious, stressed or depressed, support from the Caregiver Assistance Program can help put your mind at ease. That's why our Caregiver Assistance Program is there for you at no cost. Check out the free services offered.

Covenant Health & SJH, Facey, Kadlec, INHS, Pac Med, Providence Health & Services, Swedish, Univ. of Providence

Caregiver Assistance

New for 2019, the Caregiver Assistance Program, part of your Choose Well family of resources, will be provided by Optum EAP. Optum offers a large mental health provider network, and industry-leading digital tools and resources. Free, confidential resources and support are available for you and your family, such as:

  • Counseling for relationship, family and work concerns
  • Child and elder care resources
  • Legal, financial and career consultation
  • Help with sleep issues, substance abuse and more
  • Help finding resources for your daily needs - housing, transportation, home repair, support groups, parenting resources and more!

You choose how you want to engage:

  • New for 2019: Up to 10 free in-person counseling sessions per issue
  • Online tools and resources

How do I access it? 24/7 toll free access

The Caregiver Assistance Program is available to all caregivers and their family members.

Phone: 866-875-5716

Access online resources at liveandworkwell.com (access code: choosewell)

Providence Health & Services-Alaska Region

Caregiver Assistance

New for 2019, Lyra Health will serve as a partner for Alaska caregivers and provide an improved level of support for you and your family’s mental health care needs. Lyra matches you with the best therapists and coaches that can work with your schedule, including in person, live video and self-guided care.

Free, confidential resources and support are available for you and your family, 24 hours a day, seven days a week, such as:

  • Counseling for relationship, family and work concerns
  • Relief from problems like anxiety, depression and trauma
  • Help with sleep issues, substance abuse and more


You choose how you want to engage

  • Video, phone or in-person therapy: Up to 25 sessions annually
  • Video coaching: Six-session programs
  • Self-care apps: Digital lessons and exercises

Call Lyra at 844-311-6223 for assistance finding a counselor near you, or visit psjh.lyrahealth.com. Lyra offers online scheduling for therapy visits.

Other online resources are available through Optum for daily needs such as:

  • Child and elder care resources
  • Legal, financial and career consultation
  • Home repair, housing and transportation

You can access Optum’s resources at liveandworkwell.com (use access code choosewell).

SJH-Caregivers at Northern California Hospitals Only

Caregiver Assistance

The Caregiver Assistance Program is a free and confidential resource for all caregivers and their family members. Available 24 hours a day, the Caregiver Assistance Program provides information, resources, guidance and support to help you and your family find greater life balance, manage daily stresses and develop fulfilling relationships.

The program offers work/life services, resources and expertise to help support you throughout your life - at work and beyond:

  • Parenting and child care solutions
  • K-12 educational concerns
  • Search for a college or university
  • Pet care, sports teams and retirement resources
  • Find a dry cleaner, auto mechanic or other resource
  • Adult community programs

You can also speak confidentially with a counselor in your area on any topic:

  • Marital, family and/or work relationships or concerns
  • Grief or loss
  • Addictions (alcohol, drugs, gambling, etc.)
  • Stress, depression, anxiety
  • Any other concern

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How do I access it? 24/7 toll free access

Website: Click here-Enter your company code: SJH

Phone: 800-999-7222

© 2018 Choose Well


Privacy Policy: Your personal health information is confidential and protected by the Health Insurance and Portability and Accountability Act (HIPAA).