Bright Horizons Offers Family Care Support

Effective immediately, ALL caregivers (full-time, part-time, per diem) now have access to low cost back-up child care and Crisis Care through Bright Horizons. In addition, annual use limits will be removed so there is one less thing for you to worry about.

With many area schools announcing temporary closures in response to the COVID-19 public health emergency, it’s important to know that how this resource could be of support for you and your family.

For latest family resources, click here.

For guidelines on back-up care related to COVID-19, click here.

Click on your region to learn more: We encourage you to work directly with Bright Horizons on a case by case basis to find the right solution to your back-up care needs.

Employment Verification Letter: Download this letter if you need employment verification for essential services.


Eastern Washington:



Northern California:

Northwest Washington:

Seattle Area

Southern California:

High Desert

Southwest Washington:


Crisis Care

Request for Crisis Care Now

Through April 30, 2020 at 5:00 p.m. ET, you also have the option to secure care using your own personal network — a neighbor, friend, or babysitter — and receive a Crisis Care reimbursement of $100 per day.

Crisis Care

Step-by-Step Guide

Crisis Care Video

View Video Tutorial Here

Video Tutorial of Bright Horizons Crisis Care

Back-up Care Registration

Register & Reserve Care Online Now

Employer username: choosewell Password: Benefits4You

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